INTERNATIONAL JOURNAL OF INNOVATION RESEARCH AND ADVANCED STUDIES (HAJIRAS)
VOL.22 NO.2 SEPT., 2023.
HARVARD RESEARCH AND PUBLICATIONS INTERNATIONAL,
Africa (Nigeria) Contact;
Centre for African Development Studies,
Federal Ministry of Education, Abuja, FCT-Nigeria.
EFFECTS OF BOKO HARAM ACTIVITIES ON NIGERIA’S NATIONAL SECURITY 2009-2016
Michael Mashal Jemlak
Department of Political Science, Nasarawa State University, Keffi.
Terrorism in any environment constitutes threat to lives and properties, hinders economic activities, and discourages local and foreign investors, and in turn, retards human and economic development of that nation. Boko Haram activities no doubt, have retarded national development and by extension national security. The broad objective of the paper is to examine the effects of Boko Haram activities on Nigeria’s national security. The study utilized secondary method of data collection. As a framework of analysis, the research utilized frustration aggression theory. The study found that poor governance and leadership failure on the part of the government is arguably seen as one of the major factors associated with the challenges of insurgency in Nigeria. The fact that the majority of Nigerians are economically disadvantaged, socially subordinated and politically vulnerable somehow reinforces the nexus between the current outbreaks of insurgency and poor governance. To this end, this study recommends a credible leadership that is capable of addressing the material condition of the citizenry is the surest way to surmounting the challenges of incessant outbreak of insurgency in Nigeria. Government should be consistent in rewarding public good leadership displayed by individuals who distinguished themselves by serving the nation faithfully, committed and upheld the tenet of integrity by way of reinforcing positive modeling in our national life thereby promoting positive nationalism and patriotism resulting to national transformation that leads to positive change which will continually place the nation on the path and track of greatness. And such should be adopted as a way of life and our national culture devoid of ethnic, religious and sectional sentiments as well promote Human Rights. A review of Nigeria’s national security policy is strongly advocated. Nigeria’s national security policy should be made to be capable of identifying security problems, deciding on what measures to adopt in order to address the problems, assessing if the measures are effective or not, as well as monitoring the implementation of internal measures.
Keywords: Boko Haram, Terrorism, Insurgency, National Security
ANALYSIS OF OSIBOYE OLUWASEUN OPEYEMI COW SKULL ARTWORKS; THE BEAUTY OF MAYANKA 2, GRAZING AND CULTURAL HERITAGE
*Prof. Efemena Ononeme; & **Osiboye, Oluwaseun Opeyemi
*Fine and Applied Arts Department, Faculty of Environmental Science, University of Benin, Benin, Edo State, Nigeria. **Fine and Applied Arts Department, Federal College of Education (Technical) Bichi, Kano State.
Osiboye Oluwaseun is a sculptor and sculpture material researcher who finds joy exploring materials in sculpture production. This is deeply evident in his exploration. He has explored different materials like Bones; Camel and Cow, Tiles; Broken and Used, Grog, Granite Stones, Metal Scraps and of recent Wood Ash. The aim of the study is an attempt to make an analysis of the artist cow skull artworks, thus generating more documents for the artist, artworks and the medium bone. The works are identified and selected from his exhibition catalogue titled “Dry Bones Shall Rise Again, Exploration of Bones as a Medium of Expression” dated January 20-24, 2020. They sculptural artworks are; The Beauty of Mayanka 2, Grazing and Cultural Heritage. The objectives made a comparative analysis between the three carved cow skull artworks, using observation and descriptive method of data analysis. It was therefore recommended that other animal skulls should be explored as an artwork based on the unique inherent qualities observed in the carved cow skull. It is also believed that this paper will serve as a source of references to scholars and a source of inspiration to other artist and art critics.
Keywords: Cow Skull Art, The Beauty of Mayanka 2, Grazing, Cultural Heritage
THE IMPACT OF HUMAN RESOURCE PLANNING ON ORGANIZATIONAL PERFORMANCE IN BANKS
*Oyelade Oyekola Olukayode Ph.D; & **Ojuolape Mumud Olabode Ph.D.
*Department of Special Education and Counselling, Emmanuel Alayande University of Education, Oyo. **Department of Counselling and Human Development Studies, University of Ibadan.
The rate of employee turnover in the banking industry in Nigeria is the highest of any sector. This has created an environment that is unstable and has sometimes led to inconsistencies in performance of banks in Nigeria. Furthermore, the retiring of employees and the resignation or sacking of employees create a gap that organization has to fill. However, has seen before, there have been many cases of the wrong employee being employed which has led to poor performance by the employee and the bank itself. Therefore, the study examines the impact of human resource planning on organizational performance in Zenith Bank Nigeria Plc. The study adopted a descriptive research design survey of correlational type in which a total of fifty-two Bank workers in In Banks in Ibadan branch, Oyo state were selected using simple random sampling technique. Questionnaires consisting of socio-demographic characteristics and sections which is on staff performance and motivation. Two research questions and two hypotheses were tested and answered using frequency distribution and pearson product moment correlation at 0.05 level of significant. The findings of the showed that the extent to which aligning HRP to organization performance in Banks is high (=3.48>3.0), employee motivation impacts the organization performance (=4.01>3.0) is high, there is a positive relationship in the significant staff performance and human resource planning in In Banks in Ibadan branch, Oyo state; r (50) = .183, p <0.05 and there is a positive relationship in the significant level of motivation of Bank workers in In Banks in Ibadan branch, Oyo state; r (50) = .694, p <0.05. It was recommended Training should be done for staffs and this will lead good performance. Bank workers should be motivated in different ways. The importance and recognition of Bank workers should be known to the public.
Keywords: Impact, Human Resource, Planning, Organizational Performance, Banks
STUDIES ON PHYSICOCHEMICAL PROPERTIES AND MICROBIAL LOAD IN LEACHATES IN THE VICINITY OF OPEN WASTE DUMPSITES IN OWERRI, IMO STATE
Nzenwa, P.O.*1 and Ohabughiro, B.O.2
1Department of Animal and Environmental Biology, Imo State University, Owerri, Nigeria 2Department of Microbiology, Imo State University, Owerri, Nigeria.
Waste generation and indiscriminate disposal is a common issue typical of most developing countries. The contamination and pollution problem associated with wastes call for intense concern by man. This study was carried out to assess the physicochemical properties and microbial load in leachates in the vicinity of open dumpsites in Owerri, Imo State. The physicochemical and microbiological analyses of collected samples were determined using well established laboratory protocols. Results obtained showed that the physicochemical properties assayed were impacted. There was a significant difference (P<0.05) between leachate samples and the control. The most dominant microbial isolate was Staphyloccocus sp., (15%) while the least isolate was Acinetobacter sp. (4%). For the THB and THF, the average was 3.77±1.48 and 2.61±2.06; 4.97±2.174 and 2.13±0.914 CFU/mL for Nekede area. The THB and THF average value for Orji area was 3.01±1.17 and 3.85±2.81; 2.55±1.814 and 1.79±1.884 CFU/mL respectively. It is suspected that the presence of potential pathogenic microorganisms identified in the dumpsites leachates could be a major source of public health concern. We recommend proper waste management techniques to avoid environmental contamination of the air, water, land and inhabitants where these dumpsites are situated.
Keywords: Dumpsites, Imo State, Microbial load, Pathogenic, Physicochemical
DILEMMA OF SCIENTIFIC ARTIFACT: CONTROL OF HUMAN FACTOR VARIABLE IN RESEARCH PROTOCOL FOR OBJECTIVITY AND RELIABILITY
Shitu Shuaibu Umar; Anjugu Emmanuel John; & Lawrence Lanshima Orkuugh (Ph.D.)
Department of Psychology, Faculty of Social Sciences, Nasarawa State University, Keffi, Nigeria.
The issue of reducing bias in research is an important one, and demand special attention and discussion in any research method in the social sciences. This paper looked at possible areas of the researcher’s subjectivity in designing and conducting qualitative research, as well as the biases associated with participants’ responses to research questions. While researcher bias and subjectivity are commonly understood as inevitable and important, it is generally not comfortable to have a qualitative research that is value neutral. A researcher’s approach to any study is derived from his personal orientation and values; just as a participant responses are dependent on his values and beliefs. A researcher’s personal beliefs and values are reflected not only in the choice of methodology and interpretation of findings, but also in the choice of topic. This is applicable to the responses of participants in a research. How then can we ever control this human factor variable in research protocol for objectivity and reliability? This is the question the paper is out to address. It starts with an introduction, then preview of the method of science, sources of bias and some few approaches to control some. The last aspect, addressed the issue of the method of science and personal values while the concluding part attempts to suggest how such factors (values) can be managed.
Keywords: Science, Belief, Bias, Objectivity, Subjectivity, Method and Social.
PERCEPTION OF UNDERGRADUATES TOWARDS THE UTILIZATION OF ONLINE COLLABORATIVE TOOLS FOR LEARNING
*Dr. Adefuye, Adetayo Linus; **Dr. Omoyajowo Bamidele Stephen; ***Dr. Olusanjo, Micheal Oluwole; *Prof. Akorede O. Jimoh; & ****Prof. Oyeronke O. Ogunlade
*Department of Educational Technology, College of Specialized and Professional Education (COSPED), Tai Solarin University of Education, Ijebu Ode, Ogun State, Nigeria. **E-Tutor Supervisor & Communications Officer, University of Ibadan, Distance Learning Centre. *** Osun State College of Education, Ila Orangun. ****Department of Educational Technology, University of Ilorin.
Online collaborative tools are online innovative and instructional tools that can be used to supplement traditional teaching and learning for the enhancements of students’ positive academics performance. In spite of its immense instructional benefits, these tools have not been fully utilised for learning among undergraduates in Nigeria. Hence, the study examined the Perception of Undergraduates towards the Utilization of online Collaborative tools for learning in selected Universities in South-west, Nigeria. Findings indicated that 392 (27.8%) respondents strongly agreed that they think positively about using blog, wikki and WhatsApp for learning, 807 (57.2%) respondents agreed, 173 (12.3%) respondents disagreed while 40 (2.8%) respondents strongly disagreed. The mean score of 3.10 established that most of the respondents think positively about using blog, wikki and WhatsApp for learning. The grand mean score on the Attitudes of undergraduate students towards the use of online collaborative tools for learning was 2.61. since the grand mean score of 2.61 is greater than the benchmark of 2,50, it can be deduced that undergraduate students possesses good attitudes towards the use of online collaborative tools for learning. The study concluded that there was a significant relationship between undergraduate students’ perceived usefulness to use collaborative tools for learning. Based on the findings, the study recommends that government should give the necessary supports on the procurement of all needed facilities for collaborative learning. Undergraduates should help themselves by exhibiting high positive attitudes and competencies in the utilization of online collaborative tools. Also, Undergraduate should help themselves by making use of online collaborative tools for instructional purpose and shift their foci from using it for fun and entertainment.
Keywords: Perception, Undergraduates, Utilization, Online Collaborative Tools, Learning
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ENVIRONMENTAL FACTORS AND PERFORMANCE OF SELECTED MANUFACTURING COMPANIES IN ABA, ABIA STATE, NIGERIA
*Peterson Nwokorie (Ph.D); & **Ubah Chukwudi Nelson (Ph.D)
*Department of Management, Faculty of Management Sciences, Imo State University, Owerri, Imo State. **Department of Political Science, Faculty of Social Sciences, Abia State University, Uturu, Abia State, Nigeria.
This study examined environmental factors and performance of manufacturing companies using selected manufacturing companies in Aba, Abia State as the focal point. The objectives of the study focused on identifying the extent socio-cultural environment enhances customer patronage, political environment effects customer acquisition, the significant relationship between organizational structure and customer retention, and influence of employee effectiveness on customer loyalty in manufacturing sector in Nigeria. In line with the study objectives, four corresponding research questions and null hypotheses guided the study. The researchers employed survey research design and the population of this study consists of the entire 77 management staff in the Starline and the 58 management staff of PZ Cussons (making a total of 135) all in Aba, Abia State from where 101 were sampled using Taro Yamane. Questionnaire was used as the primary source of data which were validated using content and face validity methods. Data collected were analyzed using simple percentage and mean statistics while the hypotheses were tested using Pearson correlation, with the help of SPSS 21.0 and Microsoft Excel software. Based on the data analysis, it was discovered that socio-cultural environment, political environment, organizational structure, and employee effectiveness significantly and positively effects customer patronage, customer acquisition, customer retention and customer loyalty respectively in manufacturing sector in Nigeria. It was recommended that business organizations should understand the challenges and benefits in the socio-cultural environment (language, religion, culture) and utilize such to achieve organizational performance. More so, the government should make and implement political policies that will be of benefit to manufacturing industry to enhance their growth.
Keywords: Environmental Factors, Socio-Cultural Environment, Customer Patronage, Customer Acquisition, Organizational Structure, Customer Retention and Loyalty
IMPACT OF FEDERAL ROAD SAFETY COMMISSION ON ROAD TRANSPORT MANAGEMENT AND CONTROL IN OGBOMOSO, OYO STATE, NIGERIA
Babalola Obasanjo James (PhD)
Department of Transport Management, P.M.B. 4000, Ladoke Akintola University of Technology, Ogbomoso, Nigeria.
This study assessed the impact of the Federal Road Safety Commission (FRSC) on road transport management and control in Ogbomoso, Oyo State. The study examined driver’s perception of FRSC on auto-mobile accident control, assessed the FRSC public enlightenment program’s positive attitude among road users, ascertained if FRSC public image promote positive road usage behaviour among commercial vehicle drivers in Ogbomoso, Oyo State. The study was carried out in Ogbomoso Oyo State. A sample size of four hundred (400) was selected from the road users in the study area. A well-structured questionnaire was designed and administered. Descriptive and regression model was used to analyze the data collected. The findings reveal that the FRSC is perceived positively by the majority of respondents in terms of its active response in reducing automobile accidents and improving road safety. 234 strongly agreed that, FRSC is effective in reducing the number of automobile accidents in the city, 201 respondent’s agreed that FRSC ensures road safety and reducing accidents, 172 strongly agreed that FRSC has the necessary resources and manpower to effectively carry out its mandate, 192 respondent’s agreed that, they are satisfied with the level of collaboration between the FRSC and other agencies responsible for road safety and 201 respondent’s also agreed that FRSC’s efforts have contributed to improving road safety. Regression analysis implied that, the overall goodness of fit was good as value of R2 was 0.792 (79%), which means that, the independent variable (FRSC) explained the variations in the dependent variables (transport management and control). The study concludes that the FRSC plays a positive and effective role in automobile accident control and road safety. Furthermore, continuous improvement in resource allocation and inter-agency collaboration for the FRSC, as well as enhancing communication strategies, public image, and engagement with road users will advance its performance.
Keywords: FRSC, Safety, Management, Control
COMPANIES INCOME TAX AND EDUCATION TAX EFFECT ON DIVIDEND DECISION OF LISTED MANUFACTURING COMPANIES IN NIGERIA
Afolabi Adegboyega R., PhD; Amosun Olayemi O., PhD; Adesemowo Modupe M., PhD
Department of Accounting, Banking and Finance, Chrisland University, Abeokuta.
Taxation has been a major focus of every government of any nation because it is a major source of revenue that is used to fulfill its obligations to the citizenry. The study examined the effects of companies Income Tax and Education tax on dividend decisions of listed manufacturing companies in Nigeria. The study population is forty one (41) listed manufacturing companies, out of which ten (10) listed companies on the Nigerian Exchange were selected as sample size. Ex post facto research design was adopted using secondary source of data collected from the audited financial statements across the ten (10) companies for the period of ten (10) years from 2012 – 2021. Both descriptive and inferential statistics using regression analysis were used for the analysis with E-view 9 Statistical package. Findings from the study revealed that Education Tax has t-Statistics of 4.2720 with p-value of 0.0171 < 0.05 with negative coefficient of -0.0531; This result indicates that Education Tax has negative significant effect on Dividend Decision. Companies Income Tax has t-Statistics of 3.1844 and p-value of 0.0447 < 0.05 with negative coefficient of -0.0598; this showed that Companies Income Tax has negative significant effect on Dividend Decision. The overall result indicated that Companies Income Tax and Education Tax has F-Statistics of 51.6853 with p-value of 0.0000. Therefore, null hypothesis is rejected hence the study concluded that Companies Income Tax and Education Tax has significant effect on Dividend Decision. Therefore, it recommended that there is need for the management of the companies to examine tax incentives available and utilize it for the benefit of the firm and shareholders and to examine their capital structure composition and utilize the tax advantage available with focus on increasing the shareholders’ wealth and the firm’s growth.
Keywords: Taxation, Companies Income Tax, Education Tax, Dividend Decisions, Manufacturing Companies
EFFECT OF CONTROL ACTIVITIES ON PUBLIC FINANCIAL MANAGEMENT OF MINISTRIES, DEPARTMENTS AND AGENCIES (MDAs) IN ADAMAWA STATE
Zahraddeen Abbas Bello1 Samuel Abraham Adegbile1; and Auwal Baba2
1Department of Accountancy, Federal Polytechnic, Mubi. Adamawa State, Nigeria. 2Department of Public Admiistration, Federal Polytechnic, Mubi. Adamawa State, Nigeria
The Paper is on Effect of Control Activities on public financial management of Ministries, Departments and Agencies (MDAs) in Adamawa state. The population of this study is made up of one hundred and fifty 150 heads and the Administrators of (MDAs) in Adamawa State. Questionnaire method was utilized to collect data in this study. The study applied descriptive statistics, correlation and regression analyses to analyze the data collected. SPSS V 22 was used to conduct the analysis. Results were presented in tables. The findings in regards to hypothesis, the result from Pearson correlation and OLS regression analyses results reveals that control Activities has a significant positive relationship with and a significant positive effect on Ministries, Departments and Agencies (MDAs) in Adamawa state. The paper recommended that management and Administrators of Ministries, Departments and Agencies (MDAs) in Adamawa state should work hard to improve their control Activities since it have significant positive effect on public financial management of Ministries, Departments and Agencies (MDAs) in Adamawa state in Adamawa state so as to have a more robust and effective public financial management.
Keywords: Control Activity, Internal Control, Public Financial Management, MDAs
PARENTAL INVOLVEMENT, PERSONALITY AND SOCIAL SUPPORT AS DETERMINANTS OF PSYCHOLOGICAL WELLBEING OF STUDENTS WITH HEARING IMPAIRMENT IN OSOGBO, OSUN STATE, NIGERIA
Ajagbe, S. W. (PhD); Yekinni, L. O.; Bakare, A. O.; Bakare, M. T.; & Muib-Deen I. A.
Department of Educational Psychology, Federal College of Education (Special), Oyo.
Psychological well-being of students with hearing impairment needs stability in order to move on in their daily activities. Stressful atmosphere is believed to create and elevate psychological distress and reduce the strength at which students with hearing impairment will go academically and other sphere of life. Furthermore, parental involvement in school settings is capable of influencing a number of positive outcomes. This study, therefore, examined the extent to which parental support, social support and personality predict the psychological wellbeing of students with hearing impairment in Osogbo, Osun State, Nigeria. The study was anchored on social learning theory, theories of behavior and Epstein Framework of Six Types of Involvement while the descriptive research design of the correlational type was adopted. Simple random sampling technique was used to select 70 students with hearing impairment from school for the deaf in Oyo State, Nigeria. Data were collected using: The Big Five Inventory (r = 0.87), Parental Involvement Questionnaire (r = 0.79), Social Support Scale (r = 0.82) and Ryff Psychological Wellbeing Scale (r = 0.85) Data were analyzed using Pearson product moment correlation and Multiple regressions at 0.05 level of significance. Forty one of the respondents representing 58.6% were male while 29 respondents representing 41.4% were females. Personality (r = .727), Parental Involvement (r = .446) and Social Support (r = .806) positively correlated with psychological well-being. There were significant joint contributions of personality, Parental involvement, and social support on the psychological well-being of students with hearing impairment. The relative contributions of the independent variables to psychological well-being were as follows; personality (β = 0.622, t=7/377), parental involvement (β = 0.205, t=4.093) and social support (β = 0.622, t=12.161). Personality, supportive parental involvement and positive social support are important determinants of psychological wellbeing of students with hearing impairment in Oyo State, Nigeria. Parents, school administrators and community where students with hearing impairment live should be supportive to enhance their psychological well-being.
Keywords: Personality, Parental Involvement, Social Support, Psychological Well-Being, Students, Hearing Impairment
RELATIONSHIP BETWEEN TEACHERS’ COMPETENCE AND ACADEMIC ACHIEVEMENT OF SECONDARY SCHOOL STUDENTS IN JALINGO EDUCATION ZONE OF TARABA STATE, NIGERIA
Bobboji, Gambo Hamman
Department of Curriculum and Instruction, College of Education, P.M.B 1021, Zing, Taraba State.
This study examined the relationship between teachers’ competence and academic achievement of secondary school students in Jalingo Education Zone of Taraba State. It was a descriptive survey design and simple random sampling method was used to select one hundred and eighty (180) sampled respondents from one thousand one hundred and ninety-five (1,195) total population. Three (3) research questions and three (3) research hypotheses guided the study, while two (2) instruments- Teachers’ Competence in relation to Academic Achievement of Student Questionnaire (TCAASQ) and Students Achievement Test (SAT) were employed for data collection. In order to ascertain the reliability coefficient of the instrument, a pilot study was conducted with the aid of Cronbach’s Alpha reliability analysis which yielded 0.83% and 0.79% coefficients for TCAASQ and SAT respectively. Descriptive statistics was employed for answering research questions and Pearson Product Moment Correlation (PPMC) Analysis was used for testing the null hypotheses at 0.05 level of significance. The findings revealed significant impact of teachers’ competence on academic achievement of secondary school students; significant impact of teachers’ competence on academic achievement of secondary school students by gender; as well as significant impact of teachers’ competence on academic achievement of secondary school students by location in Jalingo Education Zone of Taraba State. Therefore, it was concluded that as far as Jalingo Education Zone of Taraba State is concerned, teachers’ competence positively and significantly impact on academic achievement of male and female students as well as secondary schools cited in urban and rural areas in Jalingo Education Zone of Taraba State. Based on the findings, it was recommended among others that the Government through State Ministry of Education should pay adequate attention to issues of teachers’ training and retraining exercise so as to improve on their competence, and by extension enhance on academic achievement of secondary school students in the area; and that recruitment of experienced teachers should be prioritized and evenly posted across secondary schools in Jalingo Education Zone and Taraba State as a whole. This is to ensure that both schools in rural and urban areas have a taste of experienced teachers to facilitate effective teaching-learning process in the school; and subsequently improve on academic performance of students in both rural and urban schools.
Keywords: Teacher’s Competence, SSII Student, Academic Achievement, Gender, School Location
RE-FOCUSING ON THE 21ST CENTURY CHALLENGES BY PROMOTING THE USE OF AFRICAN INDIGENOUS LANGUAGES TO DESIGN ARTIFICIAL INTELLIGENCE (AI) MODELS, YORUBA LANGUAGE OPTION
Ojuope Kehinde Isaac1; Chris-Alofe, Mary Folasade2; & Ajao, Amos Adewale3
1Department of Computer Sci., Aminu Saleh College of Educ., Azare, Bauchi State, Nigeria. 2Department of Computer Sci., Federal Cooperative. College, Ibadan, Oyo State, Nigeria. 3Department of Gen. Stud., Aminu Saleh College of Educ., Azare, Bauchi State, Nigeria.
Information Technology (IT) based Artificial Intelligence (AI) has become an essential tools for community development in the 21st century. The inception of IT has brought nations, regions, cities, villages and individuals together within global networked communities based on shared interests at a speed and inclusiveness as never before possible. IT promotes he pursuit of individual interests that are independent of local or community needs, it increases the integration of production systems and markets, the speed of communications, and the velocity of capital flows with corresponding increase in complexity and volatility that promotes sustainable development. The transformation in the structure of global community system has redefined the basis of digital inclusion by creating new levels of entry into the global community. Vast population of Africans living in rural areas that can not read and write in any language other than their indigenous language are disconnected from the use of information technology applications. This paper explains the need to re-focus on the 21st century challenges by promoting the use of African Indigenous languages (AIL) to design Artificial Intelligence (AI) models, Yoruba Language option. This will promote the easy accessibility of rural communities to the IT most especially those that cannot read or write in English language. It further explains the efficiency the researching community could derive from the use of indigenous language to develop AI models such include providing an enabling environment that facilitates appropriate research tools and support job creation. It further explains the need to provide real time access to information, regardless of geographical location, and disability.
Keywords: African Indigenous Language, Artificial Intelligence, Information Technology, Sustainable Development, Yoruba Language
ASSESSMENT OF LECTURERS’ ATTITUDE TOWARD ACCEPTANCE AND USE OF CLOUD COMPUTING TECHNOLOGIES IN TEACHING AMONG NIGERIAN UNIVERSITIES DURING COVID-19 PANDEMIC
Olawoyin Serifat Joke (Ph. D)
c/o Dr (Mrs.) Oyeniran M.F, Department of Educational Technology & Library Studies, Faculty of Education, OAU, Ile-Ife, Osun State.
This paper assessed the attitude of lecturers toward the acceptance and the use of cloud computing technologies for teaching among Nigerian universities during COVID-19 pandemic. The study employed a descriptive cross-sectional survey research design. Three hundred lecturers were selected from Southwestern Nigerian universities using proportionate stratified sampling technique. Data for the study was collected using Questionnaire on Acceptance and Application of Cloud Computing Technologies for Teaching (QAACCTT). The data were analyzed using frequency and Two-way Analysis of Variance (ANOVA). The results of the first hypothesis showed that attitude had significant effect on lecturers’ acceptance of cloud computing technologies for teaching (F (1,186) = 1136.28; p<0.05). The result of the second hypothesis showed that attitude had no significant effect on the lecturers’ use of cloud computing technologies for teaching (F (1,632) = 1,476.03; p>0.05). The study concluded that lecturers’ attitude toward the acceptance of the technologies was good, but their attitude toward the use of these technologies did not show that majority of them were enthusiastic enough.
Keywords: Attitude, Lecturers, Acceptance, Use, Cloud Computing, Technologies, Universities, COVID-19 Pandemic
ELECTRONIC MARKETING USAGE AND CUSTOMER SATISFACTION IN NIGERIA DEPOSIT MONEY BANKS
Olagbemiro J. O1; Yinusa S. O2; Akintunde A. O3; & Oladejo M. O4
1Department of Marketing, Faculty of Management Sciences, Ladoke Akintola University of Technology. Oyo State, Nigeria. 2,3,4Department of Accounting, Faculty of Management Sciences, Ladoke Akintola University of Technology, Oyo State, Nigeria.
According to the literature, the implementation of technology has considerably enhanced the importance of marketing, bringing it on level with almost every other business discipline. Studies in this area focusing on the component of e-marketing and the extent to which its use can improve banks’ customer service satisfaction were few and necessitated additional empirical investigation in the Nigeria banking context, which has become necessary in the aftermath of stiff neck competition among the surviving banks following the Nigeria banking consolidation exercise. As a result, the purpose of this study was to assess the components of e-marketing activity and their impact on customer service satisfaction in selected Nigeria deposit money banks. Primary data was used in a survey study design. The components of e-marketing practice in selected Nigeria deposit money banks were evaluated using descriptive statistics. OLS regression analysis was used to examine the impact of e-marketing on customer service satisfaction. Results (R2 = 0.8347; Adj R2 = 0.8224, P = 0.000) revealed that electronic marketing variables such as e-mail marketing and social media marketing have a favorable and significant influence on customer service satisfaction in the banks studied. The study concluded that all of the identified variables, including E-mail Marketing (EM), Mobile Marketing (MM), Search Engine Marketing (SEM), and Social Media Marketing (SMM), are important components of electronic marketing practice and favorably influence consumer bank service satisfaction. Based on the research findings, it was recommended that deposit money banks conduct more awareness sensitization programs for their clients about the importance of electronic service banking, and that the benefits be reinforced on a continual basis.
Keywords: E-marketing, Service Satisfaction, Nigeria Deposit Money Banks, Technology Implementation