Harvard Int’l Journal of Management Science and Entrepreneurship (HAJMSE) Vol.11 (7) December, 2019


HARVARD INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE AND ENTREPRENEURSHIP (HAJMSE)

VOL.11 (7) DECEMBER, 2019 EDITIONS. ISSN: 0576 – 8410



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HARVARD RESEARCH AND PUBLICATIONS INTERNATIONAL,

Harvard College, 86 Brattle Street Cambridge,

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FACTORS INFLUENCING INTERNET MARKETING ADOPTION BY SMALL AND MEDIUM SCALE ENTERPRISES IN IMO STATE

 

ANUKAM, AMAOBI ISAAC & OPARAH PROMISE CHIKA

Department of Marketing, Faculty of Management Sciences, Nnamdi Azikiwe University, Awka Nigeria.

 

Abstract

The internet has provided a rare opportunity especially for small and medium scale enterprises (SMEs) in Nigeria. It moves the SMEs beyond the physical constraints of their traditional distribution channels and creates a worldwide virtual community in which small and medium scale enterprises can compete with large enterprises. The main objective of this research is to increase academic understanding as well as provide managerial implications in relation to identifying and examining  the factors that determine online adoption for marketing purposes by small and medium scale enterprises (SMEs) in Imo State, Nigeria. The methodology is empiricist/positivist and the design is survey. In investigating the relative importance of the factors that determine the different levels of online adoption in the context of a developing country, existing theories and models provided patterns which the study followed. The contributions of this research is a synthesis of Resource-based View of the firm (RBV) with Roger’s innovation adoption model and others  to produce a revised conceptualization for the adoption of innovations which is empirically tested for developing country SMEs like Nigeria. It provides an empirical contribution by studying the SMEs as an example of goods and services marketing. The major findings of this research are that management factors are important for the initial adoption decision by firms whereas marketing capabilities are important for more sophisticated adoption. As for perceived innovation attributes, relative advantage and complexity were found important for the initial adoption decision whereas perceived risk was found important for more sophisticated adoptions. This suggests that different factors affect the different levels of adoption. The implications to marketing firms are that first, innovation attributes are not the whole story when studying firms’ adoption of the web, firm resources also affect adoption decision. Secondly, different factors affect different levels of adoption thus when studying innovation adoption by firms, it is important to consider the adoption process as a continuous process that consists of different levels rather than a dichotomous process of adopt (online) versus non-adopt (offline).

Keywords: Internet, Online, Web, Digital, Bricks and mortar. 

 

 

THE IMPACT OF INFORMATION TECHNOLOGY ON GLOBAL BANKING SYSTEM IN NIGERIA

 

IBRAHIM USMAN SALEH, DANLADI IBRAHIM MUSA & MUHAMMAD AUWAL ALIYU

Department of Accounting and Finance, Faculty of Management Science Technology, Abubakr Tabawa Balewa University Bauchi.

 

Abstract

This paper intent to examine the impact of Information Technology on global banking system in Nigeria. Globally the financial system has undergone rapid transformation as a result of information age in the last decades for competitiveness and efficiency in today’s financial market, hence technology is re-defining the financial services industry. However, despite technological innovations on global banking services there still remain challenges of infrastructures, lack of awareness, power and network failure and electronic fraud. The general objectives of the study is critically examine the impact of Information Technology on global banking system in Nigeria. Secondary sources of data collection was adopted for the study, it was discovered that information technology have made global banking system  easier, cheaper, safer, save time, and more competitive in providing financial services. However, there still exist lack of awareness, problem of networking, power failure and fraudulent practices. It was recommended that banks should recruit competent computer based personnel, training and retraining of staff should be encourage to have the technological skills and innovations of meeting up the financial trend of global banking system for higher productivity and efficiency thus this will minimized fraudulent practices in the system effectively.

Keywords: Impact, global banking, information technology, innovations, globalization

 

 

SOCIAL ENTREPRENEURSHIP AS TOOL FOR REVAMPING ECONOMIC DEVELOPMENT IN ABEOKUTA, NIGERIA

 

*SAMUEL TAIWO AKINYELE **ESTHER FEYISAYO AKINYELE & *ISAAC BABATUNDE OJO

*Dept. Of Entrepreneurial Studies, College of Management Sciences, Federal University of Agriculture, Abeokuta, Nigeria. **Dept. of Business Administration, Crawford University, Faithcity, Igbesa, Nigeria

 

Abstract

We live in a world where accountability has become an institution and where what gets measured gets valued due to the increasing demands of stakeholders. The purpose of this paper is to address change and the impact of change upon society. Whether the change is caused by social innovation, social entrepreneurial organizations or social responsibility actions, it translates into a modification in the status quo of the society. Thus, the discourse of the paper revolves around social value, social problem, social entrepreneurship and it connects them to the social impact they generate by presenting the methods used to measure this impact and their basic assumptions, who applies the methods and what are their effects. The methods for measuring the social impact found in the literature lean on quantifying everything in money and they also tend to overlook the importance of the psychological impact a company might have over its target clients. Furthermore, social impact is measured from the perspective of the companies and of the investors, neglecting the customers who are the target of the impact. Also findings reveal that there is no proper legislation to regulate this field and no specialized control bodies to oversee the activity of the third sector regarding social impact. The paper proposes three principles underpinning our own social impact measurement model (sustainability, added value and scalability (spillovers).

Keywords: Social entrepreneurship, Social innovation, Society,  Social Value, Customers

 

 

SERVICE PRICING AND MARKETING PERFORMANCE OF NOVOTEL IN PORT HARCOURT

 

HELEN Y. OLLOR1 AND JUMBO CONFIDENCE2

1Senior Lecturer, Hospitality Management and Tourism, University of Port Harcourt, Rivers State 2Hospitality Management and Tourism, University of Port Harcourt, Rivers State.

 

Abstract

This study sets out to examine the influence of Service Pricing and Marketing Performance in Novotel Hotel, Port Harcourt. Six Hypotheses were formulated, all in Null form. These Hypotheses were tested at 5% level of significance. The Quasi-Experimental Research Design was adopted. Questionnaire was distributed to the respondents. The returned copies of the Questionnaire were analyzed statistically using Simple Percentage, and Frequency Tables. The data analysis technique used was Spearman’s Rank Correlation Co-efficient. The six Hypotheses were all tested using the SPSS, (Statistical Package for Social Sciences). The findings revealed that there is a relationship between Service pricing and the measures of Marketing Performance. Based on the findings, the researchers recommended that whenever Hotels launch New Service, they should adopt Price skimming which involves charging a relatively high price for a short time. Finally similar study could also be conducted in other sectors of the economy such as the Recreational Parks.

Keywords: Service, Pricing, Marketing Performance, Service pricing, Marketing

 

 

IMPACT OF ORGANIZATIONAL STRUCTURE ON PERFORMANCE OF DEPOSIT MONEY BANKS IN UMUAHIA NORTH L.G.A (A STUDY OF FIRST BANK AND ACCESS BANK PLC)

 

 MELLETUS UCHECHUKWU AGBO Ph.D

Department of Business Administration, College of Management Sciences, Michael Okpara University of Agriculture, Umudike, Abia State, Nigeria.

 

Abstract

This study examined the impact of organizational structure on performance of deposit money banks in Umuahia North L.G.A. Having analyzed the distributed 150 questionnaire to staff of deposit money banks in Umuahia North L.G.A.,.descriptive survey approach was adopted and analyzed using regressions and correlations with the help of SPSS version 22.0. the  findings of the study include: i) there is significant effect of organizational structure and customer satisfaction of deposit money banks ii)there is significant effect of organizational structure and productivity of deposit money banks. The study recommended that; i) Managers should ensure a friendly work environment between them and the employees of the organization, for better performance ii) Management should improve the ICT settings of the organization for organizational effectiveness.

Keywords: Organizational structure, Management Skills, Customer satisfaction and Productivity

 

 

MODERATING EFFECT OF CUSTOMER SATISFACTION ON THE RELATIONSHIP BETWEEN PRODUCT QUALITY AND CUSTOMER LOYALTY AMONG FOOD PROCESSING FIRMS IN ZARIA KADUNA STATE

 

ISMAILA ADEDEJI

Department of Business Administration,A.B.U Business School, Zaria.

 

Abstract

Declining customer loyalty has been an issue in food processing firms, even for companies that invest heavily in improving their service. Studies have identified product quality and customer satisfaction as factors that influence customer loyalty. Though, studies on the relationship between product quality and customer loyalty have been inconsistent. Thus, the study examines the moderating effect of customer satisfaction on the relationship between product quality and customer loyalty in food processing firms in Zaria. Three hypotheses were established and a survey research design was adopted.  A total of 391 customers participated in the study and Partial least square structural equation modeling was utilized through Smart PLS 3. The result showed that product quality and customer satisfaction have significant positive effect on customer loyalty and customer satisfaction significantly moderates the relationship between product quality and customer loyalty. The study recommends that food processing firms, need to always continue improving the product quality for their customers. They also need to pay attention to, and improve the quality of the products, they should be able to create and organize neat, beautiful, clean, and safe market, as well as provide adequate vehicle for conveying the product to the customers as this will improve customer loyalty. Food processing firms should make customers feel satisfied, by establishing good relationship with customers through improving product quality.

Keywords: Customer loyalty, customer satisfaction, product quality and food processing firms

 

 

IMPACT OF CASH CONVERSION CIRCLE ON PROPITABILITY OF OIL AND GAS COMPANIES IN NIGERIA: A CONCEPTUAL PAPER

 

*NAZIRU SULEIMAN & **IKLIMATU ADAMU UMAR

*Department of Accounting and Finance, Faculty of Management Science Abubakar Tafawa Balewa University Bauchi. **Department of Accountancy and Taxation, Abubakar Tatari Ali Polytechnic Bauchi.

 

Abstract

Profit maximization is the most important objective every company strive to achieved, profitability is the primary goal of a company, without it the company could not survive in a long run. There is need to properly manage the cash conversion cycle in order to be profitable. This paper thoroughly reviews of the literature that examined the relationship between cash conversion cycle and profitability. The findings from the relevant literature establishes a disagreement results on the impact of cash conversion cycle on the profitability of oil and gas companies. Whereas the majority of the literature presents a positive relationship, while few others provide the opposite. Hence, the paper recommends more research into the area to further unearth the field.

Keywords: working capital, cash conversion cycle, profitability.

 

 

HUMAN RESOURCE ACCOUNTING PRACTICES AND FINANCIAL PERFORMANCE OF NIGERIAN QUOTED MANUFACTURING COMPANIES

 

*OLADEJO KAYODE SAMSON **OJOKUKU ROSELINE MOYOSORE

*Department of Accounting, College of Management Sciences, Joseph Ayo Babalola University,  Ikeji-Arakeji, Osun State, Nigeria. **Department of Management and Accounting, Ladoke Akintola University of Technology, Ogbomoso, Nigeria.

 

Abstract

The study examined the long-run estimate and the short-run estimate effect of human resource accounting (HRA) practices on financial performance of quoted manufacturing companies in Nigeria. Simple random sampling technique was adopted to select a sample of thirty-seven (37) out of the sixty-three (63) quoted manufacturing companies in the Nigerian Stock Exchange (NSE) as at 2015. The study made use of secondary data extracted from the financial statement of the sampled companies for a period of sixteen years (). Panel data analyses was used. Result revealed that HRA practices have both long-run and short-run relationship with financial performance of the selected companies. The study concluded that human resource accounting practices have positive significant influence on financial performance of Nigerian quoted manufacturing companies. It was recommended that management should put in place efficient HRA practices in their organisations to further boost their financial performance.

Keywords: Human Resource, Human Resource Accounting Practices, Quoted Firms, Financial Performance, Manufacturing Companies.

 

 

THE POTENTIAL CONTRIBUTION OF RENEWABLE ELECTRICITY CONSUMPTION TO ECONOMIC GROWTH IN NIGERIA EVIDENCE FROM (NARDL) AND ASYMMETRIC ANALYSIS

 

HAMMAYO ABUBAKAR

Department of Economics, Umaru Musa Yar’Adua University Katsina.

 

Abstract

The study examined empirically the asymmetric relationship between renewable electricity consumption and economic growth in Nigeria, with main objective of ascertaining the positive and negative impact of renewable electricity consumption on growth. It used annual time series data from the world development indicators (WDI) data bank for the period of (1986-2018). The newly introduced non-linear auto-regressive distributed lag (NARDL) approach has been applied in the data analysis. The results of the (NARDL) in both short and long run revealed that increase in renewable electricity consumption has a positive and significant impact on economic performance in Nigeria. The results of the granger causality test also reveals a unidirectional causality from renewable energy consumption to growth which is in line with the growth hypothesis. However the reduction in renewable electricity consumption results to fall in economic growth as indicated by the long-run (NARDL) coefficients. In the light of the foregoing, the study suggests the urgent need to introduce energy harnessing techniques that will boost the supply of electricity, this is as a result of rapid increase of energy demand due increased economic activities. The recent effort by the federal government to enhance the off-grid electricity system in the 2018 appropriation bill is a good way to start.

Keywords: Renewable electricity, NARDL, Economic growth, Asymmetry.

 

 

EFFECTS OF MOTIVATION ON STAFF PERFORMANCE:  PUBLIC SECTOR APPROACH IN NIGERIA

 

*UMAR USMAN, PhD**FATIMAH INUWA USMAN, PhD *SULEIMAN TANIMU

*Department of Management and Information Technology, Faculty of Management Sciences, ATBU, Bauchi –Nigeria **Department of Business Administration, Faculty of Management Sciences, University of Maiduguri-Nigeria.

 

Abstract

The purpose of this study is to explore the effects of motivation on staff performance in public sector. Inadequate proper care of staff welfare in the Local Government such as delay in payment of salary, promotion without payment is another fundamental problem because staff are not paid their salaries as at when due. In order to respond to the research questions simple random sampling was used and 363 respondents were selected from the staff in Bassa Local Government Council Area of Plateau state. Stratified random sampling was used to collect the data from the different staff with sample size of 363. Data were collected using a structured questionnaires and were used to analyze means, frequency, standard deviation, measurement model and structural model using SPSS and Smart PLS. Findings of the study revealed that there is positive relationship between motivation and staff performance. Based on these findings, it is recommended that the hygiene factors such as working conditions, work relations, physical environment, supervision and job security, as argued by Herzberg should be able to form the baseline that can then stimulate the motivators such as achievement, recognition, responsibility, advancement and training, to motivate and increase staff performance.

Keywords: Motivation, Performance, Staff and Public Sector

 

 

FINANCIAL AND ECONOMIC FACTORS AS PREDICTORS OF NIGERIAN ECONOMIC GROWTH IN THE MANUFACTURING AND NON-MANUFACTURING SECTORS (1999-2018)

 

SAMUEL R. MOHAMMED

Department of Accountancy, Federal Polytechnic, Ilaro.

 

Abstract

Over the years, the macroeconomic policies and the nations’ economic growth have been a great concern to the government, investors, policy makers and researchers. Though, similar studies have been carried out on the issue of financial and economic factors in relation to economic growth within and outside Nigeria, but there are different submissions and conclusions in the literature which this study has come to fill the gap. Therefore, this study seeks to examine the determinants of economic growth in the manufacturing and non-manufacturing sectors of the Nigerian economy in the last twenty years of uninterrupted democratic rule in Nigeria from the 4th republic (1999-2018). The study adopted a descriptive research design method. The data were obtained from the National Bureau of Statistics Facts book, for 2017 & 2018. The study used Generalized Least Square (GLS) approach, Augmented Dickey Fuller Test and Johansen and Juselius method of co-integration approach while vector error correction modelling technique was applied to adjust for long run relationship.  Findings revealed a significant long run relationship between real exchange rate and economic growth likewise Inflation Rate shows a significant relationship with economic growth in Nigeria. It was concluded that the capacity to import was constrained by the changes and fluctuations of the financial and economic factors leading to low production of local products and high cost of production. It was also recommended that the government fiscal and monetary policies should focus on how to reduce inflation and interest rates and ensure stability in the nation’s exchange rate.

Keywords: Economic and financial factors, Economic growth, Exchange rate, Inflation rate, Interest rate.

 

 

THE WAY FORWARD: DEVELOPING HERITAGE TOURISM IN NASARAWA STATE, NIGERIA

 

*FIMBER STEPHEN AGBU **FATIMA RAJI

*Department of Leisure and Tourism Management, School of Science and Technology, Nasarawa State Polytechnic, P.M.B 109, Lafia, Nasarawa State, Nigeria **Department of Hospitality Management, School of Science and Technology, Nasarawa State Polytechnic, P.M.B 109, Lafia, Nasarawa State, Nigeria.

 

Abstract

Nigeria no doubt is endowed with fascinating tourism potentials i.e. natural, historic, towns and highly diversified cultural resource which represents a people’s traditions, beliefs and lifestyles, festivals and ceremonies, vegetation and landscape. This study identified and assessed the heritage tourism potential of Nasarawa State, Nigeria as a way forward for sustainable tourism development in the state. Structured questionnaire, interview guide for key in-formats, documents and personal observation were used for data collection in the area of study target population. Stratified and purposive random sampling techniques were employed in the selected samples. Data collected were analyzed using simple percentages, tables, photographs and maps. The study findings maped and identified heritage sites in the area of study for development. Also responses from the sampled population of study revealed benefits the local communities stands to reap if the heritage sites were developed among which are income generation from tourism businesses, conservation and protection of both flora and fauna and infrastructural development. However, from the study the researchers identified major problem that hinders heritage tourism development in the area of study, to include; the public lack of awareness, communication on the significance of preservation of these heritage sites, negative human activity due to absences of strong legislations, infrastructural and funding problems. To overcome the identified problems and way forward the study recommends; that Nasarawa State Government should put in place workable institutional framework for tourism development in the State. There should be collaboration between Government, Non-Governmental Organizations (NGOs) and host communities for tourism development. Lastly, funding is the bedrock of any successful development as such government and stakeholders should provide adequate funds and support for this inexhaustible industry.

Keywords: heritage resources, preservation, conservation, tourism, development.

 

 

STUDENTS PERCEPTION OF LEADERSHIP STRATEGIES TO ALLEVIATE SECURITY CHALLENGES TO INSTALL A PEACEFUL SOCIETY IN NIGERIA

 

OLOWONEFA, GRACE SIMADI (Ph.D) & EBUK LOVE (Ph.D)

Department of Educational Management, Faculty of Education, University of Abuja.

 

Abstract

The study focused on student’s perception on the leadership strategies to alleviate security challenges to install a peaceful society in Nigeria”. Two research questions were raised to guide the study. The researchers used survey research design for the study. The population of the study was 400 and 300 level students from Political Science Department, University of Abuja in 2018/2019 academic session. The population of the 400 level students was 500 whereas that of the 300 level students was 600, totaling 1,100 Political Science Students from the University of Abuja. The sample of the students was 398 using Taro Yamene formula for calculations. Questionnaire was used to collect data for analysis. The findings of the study revealed that: there are security challenges confronting Nigeria and that leaders in Nigeria have not applied leadership strategies that will help to alleviate security challenges in the country. It was recommended that; Leaders should check those issues which cause insecurity so that they will nip them ‘on the bud; that they should apply effective strategies to alleviate insecurity in Nigeria and that they should be security conscious so as to protect her citizens from security hazards.          .

Keywords: Perception, Leadership, Strategies, Security Challenges and Peaceful Society.

 

 

EXAMINATION OF SYSTEM THEORY ON WORKERS PERFORMANCE AND PRODUCTIVITY IN ADAMAWA STATE

 

GAMBO AHMAD

 

Abstract

This is a paper on the examination of system theory on the workers performance and productivity. The paper therefore attempts to examine the paradigm importance of National Directorate of Employment (NDE) with particular reference to systems theory. The paper also reviews the related literature by focusing on the links between theory and practice in relation with the activities of National Directorate of Employment. The central objective of the study is to examine the impact of NDE on the Adamawa state economy. Finally, conclusion was drawn and some recommendations were alsoproffered and lastly the references.

Keywords: Performance, System, Productivity, Examination, Workers

 

 

COMPARATIVE ANALYSIS OF THE SENSORY QUALITIES OF KUNUN GYADA AND OATMEAL PORRIDGE FOR BREAKFAST IN NIGERIA RESTAURANT

 

RUKAIYATU SULEIMAN

Department of Hospitality Management Technology, Federal Polytechnic, Mubi, Adamawa State.

 

Abstract

Kunun gyada is a popular Northern Nigerian beverage that can compare with oat meal porridge in terms of eye appeal, taste and flavour.. Though popularly prepared from rice, kunun gyada can also be prepared from other cereals such as millet, sorghum, barley and maize but with varying levels of nutritional qualities Oat porridge is prepared from oat grits stirred in hot water thickened with milk. It was anticipated that people from different background might prefer kunun gyada to oatmeal or equally like both.  Therefore, this study was carried out to establish whether there is any significant difference between oat porridge and kunun gyada in terms of organoleptic characteristics. The two porridges were produced and served to a taste panel comprising 30 persons who are from different geographical regions. The panelists were asked to evaluate the products on the bases of colour, flavour and taste on 7-point Likert scale to determine the relationship between kunun gyada and oat porridge through 2 – Sample test. It was found out that kunun gyada was rated higher in most attributes than oatmeal. It was recommended that kunun gyada should be offered alongside with oatmeal on breakfast menu as it could attract more returns in view of its low cost of production.

Keywords: Comparison, Analysis, Sensory qualities, Kunun gyada, Oatmeal

 

 

SERVANT LEADERSHIP STYLE RECOGNIZED ON JOB PERFORMANCE FOR SIGNIFICANT JOB SATISFACTION WITHIN PUBLIC TERTIARY INSTITUTIONS OF ADAMAWA STATE, NIGERIA.

 

KAIGAMA NANA AISHA1, BASHIR. AHMAD DANEJI2 OLABISI ESHO IRENE THAKMA3

1&3Department of Business Administration and Management. Federal Polytechnic Mubi, Adamawa State. 2Department of Banking and Finance Modibbo Adama University of Technology Yola, Adamawa State.

 

Abstract

The study focused on servant leadership style for significant job satisfaction in employee job performance within ten (10) public higher institutions in six (6) local governments of Adamawa state. Disproportionate stratified random sampling techniques was used to drawn 378 employees from the said institutions, exploiting Quantitative closed-ended questionnaires to generate primary data and analyzed on five Likert scale. Correlation and regression techniques on SPSS V.22 analyzes the data. Findings discloses that employees’ leadership style have positively impacted job performance among employees within the selected public higher institutions. Findings equally reveals job satisfaction significantly effects the relationship among employees’ leadership and job performance within the institutions. In attempts to promote objectivity the study recommended that policy makers and administrators in higher institutions need to priorities on employees’ satisfaction to improve job performance among workforces for overall productivity of higher institutions in the mentioned scope.

Keywords: Servant Leadership Style, Job Performance, Job Satisfaction, Tertiary Institutions

 

 

SEXUAL HARASSMENT IN THE WORKPLACE: CHALLENGE FOR MANAGERS

 

1BABA SHUWA GONI, 2DANJUMA ABUBAKAR UMAR AND 3UMAR SANDA ALI

1&3 Department of Business Administration and Management, Ramat Polytechnic, Maiduguri, Borno State, Nigeria. 2Department of Industrial and Labour Relations, Ramat Polytechnic, Maiduguri, Borno State, Nigeria

 

Abstract

Regrettably, sexual harassment has always been a feature of life at work.  It entails unwelcome sexual advances that cause discomfort to one or more employees and requests for sexual favours where refusal meets with threats and acquiescence with reward.  The challenges pose by sexual harassment for managers are that it is difficult to make a clear-cut case; the victims of sexual harassment are often unwillingly to take an action and in practice seldom do so, and it may be part of the culture of the organisation – a norm, practised at all levels.  Thus, managers can set up a standing committee that would check sexual harassment cases. Secondly, victims of sexual harassment should be given the ample opportunity to express their grievances without any intimidation by offenders; and the state-of-the-art technology should be employed to track down offenders in the workplace.

Keywords: Sexual, Harassment, Workplace, Challenge and Manager  

 

 

WHISTLE-BLOWING PERCEPTION AMONG ACCOUNTING STUDENTS OF NIGERIAN FEDERAL POLYTECHNICS

 

IBRAHIM MAHMOUD, ALIYU BAWA YELDU & SAMSON OLARINRE OLADELE. 

Department of Accountancy, College of Administration, Waziri Umaru Federal Polytechnic, Birnin Kebbi, Kebbi State, Nigeia.

 

Abstract

One of the most effective methods of detecting wrongdoing and other irregularities in the whole world is whistle-blowing. Despite the formulation and implementation of whistle-blowing policy in Nigeria, however, the international corruption perception index scores of the country had dropped from 28 to 27 in 2017 which indicates that there still issues of frauds recorded during the period under review. This study determines the Accounting Students’ perception on whistle-blowing in the Nigerian federal polytechnics. A survey research design was employed and questionnaire was used to collect data. Out of 214 questionnaires administered to accounting students, 147 were usable for data analyses. The findings indicate that accounting students have mild awareness of whistle-blowing policy. Moreover, majority of them support and favour whistle-blowing and seen as an ethical behavior. The most preferred channel of reporting wrongdoing was disclosure to the enforcement agencies. On the overall, whistle-blowing can serves as an effective and efficient mechanism for reducing malfeasances in Nigeria especially educational institutions. Organizations and policy makers may benefit from the results of the study. Suggestions for future studies are highlighted.

Keywords: Perception, Whistle-blowing, Whistle-blowing policy, whistle-blowing legislation, Wrongdoing, Accounting Students, Polytechnics

 

 

THE MEDIATING EFFECT OF EMPLOYEES’ TRUST ON THE RELATIONSHIP BETWEEN HUMAN RESOURCE MANAGEMENT PRACTICES AND EMPLOYEES TURNOVER INTENTION AMONG BAUCHI STATE MASS   TRANSPORT CORPORATION

 

AHMAD MUHAMMAD JARMAJO

Department of Business Education, School of Undergraduate Studies Aminu Saleh College of Education, Azare Bauchi State Nigeria.

 

Abstract

Transport operation in Nigeria is facing several problems in its services, specifically, the public transport corporation. Therefore, in order to ameliorate the transport situation, government established mass transit corporation in Nigeria in 1988. Despite enormous effort to enhance effective running of these corporations, there was eminent high degree of attrition among employees. However, this may be attributed to lack of perceived training and development, compensation practices and perceived career growth.  However, this conceptual paper proposed a framework that introduces employee trust as a mediating variable to help in mitigating the problem of attrition among Bauchi State mass transport corporation employees. The study provides assumptions that help in future research.

Keywords: Perceived Training and Development, Compensation Practices and Perceived Career Growth, Employees Trust and Turnover intention

 

 

JOB CRAFTING, LEADERSHIP STYLES AND EMPLOYEES PERFORMANCE: A PROPOSED MODERATING FRAMEWORK IN ADAMAWA STATE PUBLIC HIGHER INSTITUTIONS

 

1ADAMU AHMED GIREI, 2MUKHTAR SHEHU ALIYU, 2IBRAHIM GARBA MOH’D, 2ABDU’JAFARU BAMBALE

1 Department of Business Administration and Management, Federal Polytechnic Mubi, Adamawa State   2 Department of Business Administration and Entrepreneurship, Bayero University Kano.

 

Abstract

Employees performance serve as a means for producing goods and service that ensure the attainment of organizational objectives. Employees’ performance has a multiplier effect on organizational sustainability and growth as it determines success in the dynamic and competitive business environment. This study proposed a model that suggests significant interaction between four leadership styles (transformational, transactional, servant and authentic) and employees performance. The interaction among leadership styles and performance with the moderation of job crafting has been incorporated in the model. The model will contribute to a better understanding of an interaction between leadership styles and employees’ performance in Nigeria and other developing nations.

Keywords: Leadership, leadership styles, employees performance, job crafting and theoretical framework

 

 

ENTREPRENEURSHIP DEVELOPMENT: AN ANTIDOTE TO INSECURITY IN ONDO STATE, NIGERIA

 

ALABI, EZEKIEL

Department of Business Administration and Management, Osun State Polytechnic, Iree, Nigeria

 

Abstract

This paper examined the effect of entrepreneurship development on the level of insecurity in Ondo State, Nigeria. Self-administered structured questionnaire was used to collect data from one hundred and twenty five participants through purposive sampling method. Inferential statistics was used to analyze the data, specifically linear regression method was used with the aid of Statistical Package for Social Sciences (SPSS) in order to determine the effect of independent variable (entrepreneurship development) on dependent variable (crime rate). The result showed that entrepreneurship development has significant effect on the level of insecurity in Ondo State, Nigeria. The study also revealed that entrepreneurship development programmes as well as providing a model on how entrepreneurial opportunities could be effectively and efficiently utilized jointly predict better national security which accounted for 60% variance of insecurity reduction in the study area. It was therefore, recommended that citizens should be exposed and motivated to develop interest in the skill-based activities towards self employment which can encourage them to identify entrepreneurial opportunities in order to reduce the rate of criminal activities..

Keywords: Entrepreneurship, Insecurity, Entrepreneur, Entrepreneurship Development

 

 

FEAR OF RETRENCHMENT AND WORKERS’ COMMITMENT TO SELECTED BANKS IN IBADAN, OYO STATE NIGERIA

 

NGOZI EDITH IYOHO

Social policy Department, Nigerian Institute of Social and Economic Research (NISER) Ibadan, Oyo- State. Nigeria.

 

Abstract

Workers retrenchment has been widely practised within the banking sector and the trend has made the bank workers regard their jobs as unfitting due to insecurity of tenure. This study examined the fear of retrenchment and workers’ commitment to selected banks in Ibadan. Organizational Justice Theory and Neo-Liberalism theory were employed. A cross-sectional survey was the research design and quantitative and qualitative methods were employed. Multistage sampling technique was adopted, the sample size consisted of 280 bank workers, and 12 management bank workers were for In-depth Interviews, The quantitative data were analysed using the statistical package for Social Sciences (SPSS), while the results were presented on tables and interpreted by the use of simple percentages, pie chart and bar charts. The result collected indicated that 56.4% of the respondent strongly agreed that years of service is part of the reasons for retrenchment. 63.6% strongly agreed that inefficiency is also the reasons for  bank  retrenchment, 50.8%  strongly agreed that incapability of staff is also  a reason for retrenchment 80.8%  agreed that redundancy can cause retrenchment, 56.8%  strongly agreed that gross misconduct is also the  reasons for  bank workers retrenchment, 100% agreed that misappropriation is one of the major reasons for  retrenchment of  employees, The result also showed that 100% agreed that government policies and economic recession are significant reasons for  retrenchment exercise. Hence, this study concludes that notification of the retrenchment process should be properly disseminated to the workers as to reduce persistent fear, worry and anxiety and lack of workers’ commitment. The study suggested among others that, initiating the methods that will boost workers’ level of commitment is necessary since commitment influenced turnover intent, this would benefit bank management as well as employees and also boost employees’ commitment.

Keywords: Retrenchment, Fear, Banks, Commitment, Employees, Survivors

IMPACT OF OPEN MARKET OPERATIONS ON INFLATION CONTROL IN NIGERIA: A CRITICAL ANALYSIS

 

  1. MOHAMMED YUSUF GANA

Department Of Banking And Finance, College Of Administrative And Business Studies, Bida Campus, Niger State Polytechnic, Zungeru.

 

Abstract

The Nigerian economy suffers from considerable inflationary pressures either in relative or absolute terms, over the years, most of the time in double – digits. The economic implications of this, are enormous as they cause excessive relative price volatility, leading to misallocation of resources, reduction in real income of labour, decline in investment yields and, above all high cost of living. All these, adversely affect government policy objectives, thereby inhibiting economic growth. It is therefore, against this background that, the study sought to evaluate the impact of open market operation on inflation control in Nigeria, from the period 1999 – 2016. The study employsex – post facto research design, as data used were secondary data, extracted from the publicationsof CBN and NBS. The hypothesis which states that, open market operation does not have a positive and significant impact on Inflation control, was tested using the Ordinary Least Squares (OLS) multiple regression technique. The result obtained, indicates that, the null hypothesis is upheld. The conclusion of the study therefore, was that, open market operation, as a monetary instrument, has the tendency to stabilize prices of goods and services through the sale and purchase of securities in the money market. The study then recommends that, monetary authorities should pursue a contractionary monetary policy through open market operation whenever the desire is to checkmate inflationary pressures in the economy.

Keywords: Open Market Operation, Inflationary Pressures, Control, Price Volatility, Investment yields.

 

 

CONFLICT AND CONFLICT MANAGEMENT IN ORGANISATIONS

 

MAIMUNA BULAMA

Department of Business Administration and Management, Federal Polytechnic, Damaturu, Yobe State, Nigeria.

 

Abstract

Any organization, regardless of its type (public or private), face daily conflict that are based on different causes. Conflicts cannot be avoided since it is an inevitable aspect of work teams. However, the results of conflicts are not predetermined. This paper examines the causes, effects, types and methods of managing conflicts in organizations with reference to Yobe State University, Damaturu. The paper relies heavily on journal articles, textbooks and observations for reviews and findings. The study found out that conflicts occur in organizations as a result of competition for scarce resources, organizational ambiguities, work interdependence, difference in personalities, etc. The study also discovered that conflict might escalate and lead to non productive results, or it can be beneficially resolved which might be of benefit to the organization. It is therefore the prime responsibility of management to put in place appropriate strategies on how to deal with conflicts in the workplace. This study contributes to the body of existing literature; specifically, it will inspire managers to develop appropriate strategies on how to manage conflicts in their organizations effectively. It was recommended that managers should be able to identify the causes of workplace conflicts and also be able to apply the right and appropriate conflict resolution method suitable to the situation at any given time.

Keywords: Organizational conflict, Interpersonal conflict, Intrapersonal conflict, Intragroup conflict, Intergroup conflict

 

 

BUSINESS AND ECONOMIC DEVELOPMENT: ISSUES AND CHALLENGES FACING SMES IN NIGERIA

 

USMAN ADAMU IBRAHIM

Department Banking and Finance, Federal Polytechnic, Bauchi, Nigeria.

 

Abstract

This study investigates issues and challenges affecting business and economic development in Nigeria with particular focus on Small and Medium Scale Enterprises (SMEs). SME’s generate growth and development for any economy. These enterprises are faced with diversity of problems in Nigeria due to numerous domestic and global economic problems, and policy inconsistencies which informed the need for the study. The main objective is to examine the issues and challenges facing SMEs in Nigeria which hinders growth and economic development of the country. This is necessary in view of sectors’ contribution to national income, employment, prosperity and ‘development which till today remain very low. As part of the adopted methodology, 60 questionnaires were distributed to selected SMEs owners in Bauchi metropolis’s, out of which 50 were completed and returned which accounted for 83.3% response rate. The study which adopted purposive sampling technique was analyzed using simple percentages and Z-test to examine the issues and challenges facing SMEs in line with the objectives of the study. Findings from the analysis revealed that, “factors such as management skills, entrepreneurial or business orientation and leadership, as well as inconsistent policies, multiple taxation, poor infrastructure and economic woes are the main issues and challenges facing major SMEs in Nigeria thus, slowing down the economic development of the country. Some recommendations were made, among which is the need for improvement on SMEs managerial capabilities, as well as ensuring effective institutions! Coordination of the efforts of relevant agencies and institutions, formulation and implementation of favorable business policies, adequate infrastructure and streamlining of the multiple taxes stifling SME’s development and subsequently dwindling economic fortunes.

Keywords: Business, Entrepreneur, Economic Development Nigeria, Small and Medium Enterprises.

 

 

AN EVALUATION OF ACCOUNT RECEIVABLE PERIOD AND PROFITABILITY: EMPIRICAL EVIDENCE FROM THE NIGERIAN CONGLOMERATE COMPANIES.

 

BASHARI HADIZA & MOHAMMED RABIU MOHAMMED

Registry Department, the Federal Polytechnic, Bauchi

 

Abstract

This study examines the relationship between Account Receivable Period and profitability firms in the Nigerian conglomerate sector. The study was conducted based on the historical panel data analysis. To achieve this objective; an ex-post factor research design was employed. Data were generated from secondary sources, specifically, the annual reports and accounts of quoted firms from 2013 to 2017. The population of the study consists of six Conglomerate companies listed on the Nigerian Stock Exchange. Descriptive statistics, Pearson correlation, as well as fixed-effect and random-effect generalized least square (GLS) regression techniques alongside with Hausman Specification Test as the decision rules were used as tools of analysis in the study. The findings establish that account receivable period is positively related to Profitability of the listed Conglomerate Firms in Nigeria; however, the relationship is insignificant. Increases in the debtor’s days have negative impact on company’s performance as they will find it very difficult to generate cash to manage the other expenses. The study recommends that companies should sufficiently plan and control their operations, amend the shortfalls as noted, consider the principles of finance in their decision making, utilize the services of professionals in complex business areas, and perform periodic stock taking.

Keywords: receivables, profitability, return on net assets, credit, payment, conglomerate.

 

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